For samples, the lead time is about 7 days. For mass production, the lead time is 20.30 days after receiving the deposit. The lead time takes effect after we receive your deposit and we obtain your final approval for your product. If our lead time does not meet your deadline, please check your requirements at the time of sale. In all cases, we will try our best to meet your needs. In most cases, we are able to do this.

Absolutely. If your order has not yet been processed or dispatched, you may contact our customer support at any time for a full, hassle-free refund. Once a tracking number has been generated, standard delivery procedures will apply.